One platform for every stakeholder
GuestEQ connects staff, GMs, management companies, and ownership in a single system—so operations run smoothly, revenue grows, and standards stay consistent.
Operations Hub
Everything your property teams need to run day-to-day operations, with AI support that surfaces priorities before guests feel them.
Housekeeping Board
Real-time room status, task assignment, and quality assurance. AI prioritizes rooms based on check-ins, VIP status, and maintenance needs.
Maintenance & PM
Work order management, preventive maintenance scheduling, and vendor coordination. Never miss a PM again with AI-powered reminders.
Front Desk Pass-Along
Shift notes, guest preferences, and important updates flow seamlessly between shifts. No more lost information or missed requests.
Custom Chat Groups
Team communication organized by department, shift, or project. All in one place—no switching between Slack, email, and texts.
AI Digital Manager
Surfaces priorities and risks before they impact guests. "Focus on room readiness in Nashville SE" instead of guessing what matters.
QA & Inspections
Brand compliance checks, room inspections, and quality audits. Track trends and fix issues before they become problems.
Sales & Revenue
AI-powered CRM and revenue analytics that help property-level sales teams close more deals and management see the full picture.
AI Lead Tracking
Automatically capture and organize leads from emails, calls, and web forms. Never lose a lead again.
Pipeline Management
Visual pipeline with stage tracking, probability scoring, and AI-powered next-step suggestions.
AI Quote Generation
Generate professional quotes in seconds. AI pulls property details, rates, and terms automatically.
Revenue Analytics
Real-time revenue dashboards with STAR insights, forecasting, and owner-ready reports. See trends before they become problems.
Portfolio Revenue View
Aggregate revenue data across properties. Compare performance, identify opportunities, and spot risks early.
Forecasting & Planning
AI-powered revenue forecasting based on historical data, market trends, and booking patterns.
Portfolio Management
Above-property tools for management companies and owners. Real-time visibility, transitions, and owner-ready reporting.
Owner Reports
Automated, owner-ready reports with revenue, operations, and compliance metrics. No more manual spreadsheet work.
Transitions & Openings
Project management for property transitions, openings, and renovations. Keep everyone aligned and on schedule.
Portfolio Dashboard
Real-time visibility across all properties. See which properties are on target, which are at risk, and why.
QA & Compliance View
Portfolio-wide view of brand compliance, QA scores, and inspection results. Spot trends and fix issues before they spread.
Performance Benchmarking
Compare properties, identify best practices, and scale what works across your portfolio.
Custom Alerts
Get notified when properties need attention—service issues, revenue drops, compliance gaps, or staffing concerns.
AI Knowledge & Support
Your brand standards, SOPs, and best practices—always accessible, always up-to-date, always in the right language.
AI Handbook
GPT for your staff. Ask questions about brand standards, SOPs, policies, and procedures. Get instant, accurate answers in any language.
Q&A Network
Share best practices and solve problems across properties. "How did you handle X?" gets answered by the team that solved it.
Multilingual Support
Works worldwide with translation support. Staff can ask questions and get answers in their native language.
Knowledge Base
Centralized repository for all your brand standards, SOPs, training materials, and property-specific information.
Integrations & Global Reach
Works with your existing systems and scales across borders. No rip-and-replace required.
PMS Integrations
Integrates with major PMS systems. Can connect to others quickly—typically ~2 weeks for custom integrations.
Global & Multilingual
Works worldwide with translation support. Staff can use GuestEQ in their native language, and AI responses are automatically translated.
See GuestEQ in action
Book a demo to see how GuestEQ can transform operations across your portfolio.
Book a demo