Built by hoteliers, not just software people
GuestEQ started inside a real hotel portfolio that needed a better way to connect staff, leadership, and guests. Today, it powers AI-native operations for owners, management companies, and GMs who want cleaner operations and better performance across every property.
In 2019, GuestEQ launched at Reneson Hotels, an owner-operator of properties across Northern California. The goal was simple: modernize daily operations, improve guest communication, and give teams a single place to run the day.
Within months, the results were clear—higher guest satisfaction, smoother staff communication, and more predictable operations. By 2020, after seeing how strongly GuestEQ improved both workflow efficiency and guest experience, the team decided to share the platform with a wider market of owners and management companies.
Today, GuestEQ is evolving into an AI-native operating system for hotels, giving every stakeholder—from front desk to ownership—a clear, prioritized view of what matters most.
2019
Launched at Reneson Hotels
Built to solve real communication and workflow challenges across an 8-hotel portfolio in Northern California.
2020
Expanded to the broader hospitality market
After proving measurable gains in guest satisfaction and operational efficiency, GuestEQ opened to owners and management companies beyond the Reneson portfolio.
Today
AI-native operations for modern portfolios
Built on the same operator-first philosophy, GuestEQ continues to evolve into a unified, AI-powered operating layer for hotel staff, GMs, management companies, and owners.
GuestEQ is shaped by GMs, frontline staff, and above-property leaders. If it doesn't work during a busy shift, it doesn't ship.
Software should reduce noise, not add to it. We focus on clean workflows, clear priorities, and fast decisions.
AI is here to support teams, not replace them. GuestEQ surfaces insights, flags risk, and recommends action—while people stay in control.
GuestEQ is led by operators and builders who care deeply about the details of hotel work—from a 7am stand-up to a midnight service recovery.
Scott Curran
Founder & President · COO, Reneson Hotels
Scott served as a General Manager at several hotels for more than 14 years before becoming Chief Operating Officer at Reneson, an owner-operator of multiple properties in Northern California. After searching for a tool that could meaningfully improve guest messaging and bring operational workflows online—and finding nothing that worked the way his teams needed—he decided to build one himself.
Ryan Mindigo
Software Consultant · Startup & Product Advisor
Ryan is a veteran of several startups and was employee #23 at Yammer, where he led global sales and helped shape the product story. He brings a focus on engineering culture, simplicity in design, and telling the story of a product in a way that resonates with real operators. An entrepreneur at heart, he helped shape GuestEQ into the intuitive, operator-first platform it is today.
Take a closer look at how an operator-built, AI-native platform can simplify your daily operations and give every stakeholder a clearer view of what matters most.